Help & answers
How can we help?
Clear answers for choosing and using broadband in Bangladesh.
How can I get a more reliable speed test?
Use Ethernet when possible, pause streaming and downloads on other devices, and test without a VPN unless you want to measure the VPN connection. Repeat at different times of day using the same device and test destination. A result measures that connection path at that moment, not every website.
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Why is my download shown in MB/s instead of Mbps?
Mbps means megabits per second; MB/s means megabytes per second. Eight bits make one byte, so 100 Mbps is about 12.5 MB/s before protocol overhead. Check the unit before comparing your download application with the advertised plan speed.
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