Help Center

To find ISPs available in your area:

1. Go to "Best in My Area" from the ISPs menu
2. Enter your location or allow location access
3. View ISPs sorted by proximity and rating
4. Filter by coverage type, speed, and price

Yes! ISP Review BD is completely free for users. You can:

• Browse all ISP listings
• Read unlimited reviews
• Run speed tests
• Compare ISPs
• Write reviews (with free account)

Download Speed: How fast you can receive data (streaming, downloads)

Upload Speed: How fast you can send data (video calls, file uploads)

Ping: Response time - lower is better (gaming, video calls)

Jitter: Ping variation - lower means more stable connection

Packet Loss: Data loss percentage - should be near 0%

Several factors can affect your speed:

• WiFi vs Ethernet connection
• Distance from router
• Network congestion during peak hours
• Old router or modem
• Background applications using bandwidth
• ISP throttling or network issues

Try testing at different times and via ethernet for accurate results.

A helpful review includes:

• Specific details: Package name, price, speeds
• Balanced perspective: Both pros and cons
• Recent experience: Current service quality
• Context: Your location and usage patterns
• Honesty: Genuine, unbiased feedback

Reviews are typically approved within 24-48 hours. We review each submission to ensure:

• Authenticity and legitimacy
• Compliance with community guidelines
• No spam or promotional content
• Appropriate language

You'll receive a notification once your review is approved or if any changes are needed.

Yes, you can delete your account at any time from your dashboard settings. Note that:

• Your reviews will be anonymized but remain published
• Speed test data will be retained for statistics
• Personal information will be permanently deleted
• This action cannot be undone