Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address
• Profile Information: Optional avatar, location, bio
• Reviews: ISP reviews, ratings, comments
• Speed Tests: Test results, IP address, location data
• Communications: Messages sent through contact forms

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, device type
• IP Address: For security and location-based features
• Cookies: Session cookies for authentication and preferences

2. How We Use Your Information

We use collected information for:

• Service Provision: Operating and maintaining the platform
• Personalization: Customizing your experience
• Communication: Sending notifications, updates, and support
• Analytics: Understanding usage patterns and improving features
• Security: Preventing fraud and abuse
• Legal Compliance: Meeting legal obligations

3. Information Sharing

We do NOT sell your personal information.

We may share information with:

• Public Reviews: Your name and review content (you can opt for anonymity)
• Service Providers: Hosting, analytics, and email services
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In case of merger or acquisition

4. Data Security

We implement security measures including:

• HTTPS encryption for all connections
• Secure OTP-based authentication (no passwords stored)
• Regular security audits
• Access controls and monitoring
• Secure database configurations

However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Export your data in a machine-readable format

To exercise these rights, contact us at privacy@ispreviewbd.com

6. Cookies

We use cookies for:

• Essential: Authentication and security
• Functional: Remembering preferences
• Analytics: Understanding usage (anonymized)

You can control cookies through your browser settings.

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.

9. Contact Us

For privacy-related questions or concerns:

• Email: privacy@ispreviewbd.com
• Contact Form: Contact Us